Article

Inspire or Undermine: The Leadership Choice That Defines Success in Tough Times

November 5, 2024

Good things happen when people are motivated and inspired. Creative ideas flow, productivity soars, and results improve. But this doesn’t happen by chance. It’s the leaders who inspire their teams that fuel this momentum. Inspirational leadership isn’t just a nice-to-have; it’s the cornerstone of performance, resilience, and team cohesion, especially in tough times.
The Power of Inspiration in Leadership
In over 40 years of coaching and studying leaders across industries, one factor has consistently stood out as the defining feature of effective leadership: the ability to inspire. Whether in large corporations or small startups, leaders who excel at motivating their teams set their organizations up for success—even when faced with adversity.
Based on my research with over 1,800 leaders, drawing on 360 ratings and personality measures, being an inspirational leader is the number one correlate of leadership effectiveness. Those who can "light a fire" in their teams are not only good communicators; they are visionaries who instill hope, show confidence in their people, and keep teams energized. The data is clear: leaders who inspire get better results.
Why Is Inspirational Leadership So Critical?
While monetary rewards or job security are factors, research shows they aren't enough to sustain high performance. A compelling vision, a meaningful mission, and a leader’s infectious enthusiasm can make all the difference. Inspirational leadership engages employees emotionally, and when people are emotionally invested, they perform at their best.
A Harvard Business Review study found that employees under inspirational leaders were 30% more engaged than those led by less inspirational managers. Engaged employees not only meet expectations—they exceed them. They are intrinsically motivated, bought into the cause, and willing to go the extra mile.
Leaders Are Tested in Tough Times
Every leader faces moments when their ability to motivate is tested. Economic downturns, personal setbacks, internal conflicts, or even global crises like the pandemic threaten to demoralize teams. This is when inspirational leadership matters most. Teams look to their leaders not just for direction, but for reassurance that their efforts still matter and that there is a path forward.
In times of uncertainty, a leader’s emotional tone can make or break a team’s morale. Inspirational leaders set the emotional climate, helping their teams maintain a sense of optimism and resolve. When the going gets tough, your team isn’t just watching your words—they’re watching how you act. What message is your behavior sending? Do you radiate calm and resilience, or are you contributing to the chaos?
Research-Backed Strategies for Inspiring Teams
Let’s dive into what makes a leader inspirational, backed by compelling research findings that demonstrate the profound effects of leadership on team motivation and performance.
1. Inspiration Through Vision and Mission
Effective leaders inspire by painting a vivid picture of the future, backed by a credible plan. A vision alone isn't enough—it needs to be compelling, actionable, and believable. This is where leaders fail or thrive. If your vision is too abstract or detached from reality, your team won't buy in. But when the vision is clear and aligned with strategic goals, employees feel connected to a greater purpose.
One of my clients said it best: “She sold me on the long-term vision when she interviewed me for the job. I wanted to be part of something that big.”
In fact, according to a study in Leadership Quarterly , transformational leaders—those who inspire through vision—significantly enhance employee performance. Employees who understand how their work contributes to the bigger picture feel more empowered and motivated to succeed.
2. Seeing the Big Picture
Visionary leaders don’t just focus on today’s challenges; they see around corners. They understand market trends, competitive landscapes, and how external forces may shape the future. Yet, it's not enough for the leader to see the big picture. They must communicate it clearly and continuously to their teams, aligning day-to-day tasks with long-term goals.
One employee shared this about her boss: “His forward-thinking view keeps us focused on where we’re headed, even when the day-to-day gets messy.”
Research shows that communicating a clear strategy helps employees connect their actions with organizational objectives, increasing motivation and engagement. Teams need a “North Star” to guide them through distractions and challenges, and it's the leader's job to provide that.
3. Optimism in Tough Times
Optimism isn't about ignoring difficulties; it's about maintaining a hopeful outlook even in adversity. The most inspiring leaders are those who can uplift their teams with their positive attitude and resilience. They don’t dwell on problems but instead focus on solutions, reinforcing the belief that the team can—and will—succeed.
An employee once said of her manager: “She never, ever transmits negative energy to the team, even in the hardest situations. Her optimism kept us going when things got tough.”
A study from the Center for Creative Leadership supports this, showing that leaders who inspire optimism foster greater psychological resilience in their teams, helping them bounce back from setbacks more quickly.
4. Leaders Set the Emotional Tone
Leaders are emotional contagion carriers. Their mood and energy can either lift the team or bring it down. Research from the Journal of Applied Psychology found that charismatic leaders can spread positive emotions through their teams, boosting morale and performance. When leaders project confidence, their teams feel more secure. When they radiate energy, their teams become more engaged.
One client described their leader’s effect like this: “Her positive energy and confidence inspire us to push ourselves beyond what we thought we could do.”
It’s easy to stay upbeat when things are going well, but the real test of leadership is how you maintain that energy when challenges arise. People are watching how you react. If you crumble under pressure, so will they. If you stay positive and energized, they’ll rise to the occasion.
5. Inspiring Through Meaning and Purpose
People don’t just want a paycheck—they want purpose. Inspirational leaders tap into this by connecting everyday tasks to a larger mission. A study in  found that when leaders help employees find meaning in their work, motivation increases by 47%, and performance improves by 36%. This alignment between personal values and organizational goals sustains motivation, even when the work gets tough.
One employee said: “Our leader's ability to link our work to the bigger picture gives us a sense of purpose and keeps us motivated.”
6. Confidence Without Arrogance
Confidence is a critical ingredient of inspirational leadership, but it’s important to strike the right balance. Inspirational leaders are confident but not arrogant. They exude a sense of calm self-assurance that inspires trust and loyalty. Confidence without humility can easily turn into hubris, which alienates teams.
One team member shared: “His confidence is reassuring. He knows we’ll succeed, but he’s also open to feedback and isn’t afraid to admit when he’s wrong.”
This kind of humble confidence not only inspires teams but also fosters trust and collaboration, which are essential for long-term motivation and success.
7. Resilience in Leadership
The most effective leaders model resilience. They recover quickly from setbacks and remain composed under pressure, providing their teams with a sense of stability. Inspirational leaders don’t just talk about resilience—they demonstrate it in real time. Research from the Academy of Management Journal shows that when employees see their leaders remain level-headed, they are more likely to stay motivated and calm during crises.
One of my clients described their leader as: “The calm in the storm. His ability to stay composed when everything was going wrong made us all feel we’d get through it.”
How Leaders Kill Motivation and Fail to Inspire
While some leaders uplift and inspire, others stifle motivation through negative behaviors. Leaders who fail to inspire can inadvertently create environments where teams become disengaged and demoralized. Here are a few key ways leaders kill motivation:
1. Negative Energy and Pessimism
Leaders who focus on worst-case scenarios or who consistently express doubt about the future dampen the team’s morale. One employee remarked, “He’s more of a pessimist. People feel like there’s no hope for anything good to come.” This type of attitude spreads quickly and can sap the energy from even the most dedicated employees.
2. Inconsistent Behavior Under Stress
Leaders who are volatile in difficult times fail to provide the stability teams need. Their erratic behavior undermines confidence, as one comment pointed out: “When stress hits, he becomes pessimistic and angry, changing his behavior radically.” This inconsistency can fracture team morale and make difficult times even harder to navigate.
3. Focusing on the Negative
When leaders highlight only what’s gone wrong without recognizing successes, they create an environment of fear and insecurity. An employee noted, “He focuses on what hasn’t been achieved rather than what has.” This focus on the negative makes teams hesitant to innovate or take risks, fearing they will be criticized for any missteps.
4. Micromanagement and Lack of Trust
Leaders who micromanage send a message that they don’t trust their team, which can be demotivating. As one team member observed, “He micromanages everything without inspiring us.” Employees who feel constantly watched or controlled lose their sense of autonomy and creativity, which are essential for motivation.
5. Poor Communication
When leaders fail to communicate transparently, especially during challenging times, they lose the trust of their teams. One comment captured this perfectly: “Issues with trust and communication devalue what he says about the state of the company.” Without clear, consistent communication, teams are left feeling uncertain and disengaged.
6. Lack of Consistent Commitment and Enthusiasm
Inconsistent energy or commitment is another way leaders demotivate their teams. When a leader only displays enthusiasm during good times, it undermines their credibility. One employee mentioned, “He only shows energy when things are going well, but when the stress is on, it’s like he checks out.” Teams need leaders who stay present and engaged, even when the going gets tough.
Leaders who fail to inspire don’t just miss opportunities—they actively disengage their teams. Recognizing these behaviors is the first step toward reversing the damage and creating a more motivated, high-performing team.
Final Thoughts: Leadership Is a Choice Inspiration isn’t optional. It’s a leader’s duty to uplift, engage, and inspire their teams, especially when times are tough. If you're not actively inspiring, you might be unknowingly undermining. Your team is watching, and your actions—more than your words—will define whether you lead them toward success or into disengagement. The choice is yours.

share this

Related Articles

Related Articles

The Recognition Paradox: 
Why Truly Outstanding Leaders Thrive by Indifference to Personal Glory
July 31, 2025
The Recognition Paradox: Why Truly Outstanding Leaders Thrive by Indifference to Personal Glory
The Founder's Trust Trap: Why Your Startup's Future Depends On It
July 18, 2025
The Founder's Trust Trap: Why Your Startup's Future Depends On It
July 14, 2025
Let's be brutally honest. In the cutthroat world of modern business, we obsess over metrics, strategies, and market share. We chase innovation, efficiency, and the next big disruption. But what if I told you that the single most powerful, yet often overlooked, asset in your leadership arsenal isn't a new technology or a groundbreaking business model, but something far more fundamental? It's trust . Research reveals that trust isn't just a "nice-to-have" soft skill; it's the bedrock of every high-performing team, the fuel for innovation, and the hidden engine of organizational success. Ignore it at your peril, because the cost of low trust isn't just a dip in morale—it's a direct hit to your bottom line, your talent pipeline, and your legacy as a leader. The Uncomfortable Truth: Trust is Your Most Valuable Capital Think of trust not as an abstract concept, but as tangible capital for your organization. It’s the "first step of genuine and effective leadership". Without it, people simply won't follow you. This isn't hyperbole; it's a stark reality backed by compelling data. Companies with high trust factors report staggering benefits: 74% less stress, 13% fewer sick days, and a remarkable 40% less burnout among employees compared to their low-trust counterparts. This translates directly into reduced operational costs and a healthier, more engaged workforce. Employees in high-trust organizations are also 50% more likely to stay with their employer long-term, drastically cutting turnover costs and retaining invaluable talent. Beyond retention, trust ignites collaboration. When your team trusts each other and you, they share ideas freely, seek help without hesitation, and work cohesively towards shared goals. This isn't just about being "nice"; it leads to more innovative solutions, superior problem-solving, and a cohesive, high-performing workforce. Google's own Project Aristotle, a deep dive into team effectiveness, concluded that high-performing teams are simply impossible without trust. It is the very bedrock for open communication and innovation. A high-trust environment also minimizes micromanagement, granting employees the autonomy and confidence to make decisions and focus on meaningful work, boosting productivity and efficiency. And the ripple effect extends outward: employees who feel trusted and respected internally are far more likely to deliver exceptional customer service, enhancing brand loyalty and driving business growth. So, if trust is so powerful, why do so many leaders struggle with it? The Three Non-Negotiable Pillars: Where Leaders Often Stumble Research has identified three fundamental pillars of trustworthiness: Ability, Integrity, and Benevolence . Here's the critical, often misunderstood, part: trustworthiness is a product of these three, not a sum. This means if you score a zero in any one of these areas, your overall trustworthiness plummets to zero, regardless of how stellar you are in the others. Let that sink in. You can be a brilliant strategist (high Ability), but if your team perceives you as dishonest (zero Integrity), your trust account is empty. You can be the most ethical person in the room (high Integrity), but if you consistently fail to deliver on promises (zero Ability), trust evaporates. And perhaps the most insidious blind spot for many leaders: you can be competent and honest, but if you lack genuine care and kindness for your team (zero Benevolence), you will not be trusted. Let's break them down: Ability: This is your professional competence – your skills, knowledge, and, most importantly, your consistent delivery on promises. As one CEO put it, "Trustworthiness is about doing what it says on the tin". If you say you'll do something, do it. Period. Integrity: This is "walking the talk." It's about being reliable in your behaviors, consistently upholding your values, and demonstrating honesty, openness, and fairness. Even a minor ethical slip from years ago can permanently damage a leader's perceived integrity. Benevolence: This is the genuine concern for the well-being of others – care, generosity, and kindness. The most potent destroyer of trust is the perception that you're acting solely in your own self-interest. Leaders who publicly humiliate or criticize team members, even if they are otherwise capable, will struggle to build trust due to a glaring lack of benevolence. It’s time to "re-humanize the workplace". The Blueprint for Building Unshakeable Trust Building trust is a deliberate, ongoing process. It requires conscious effort and consistent action. Here's how leaders who truly get it cultivate high-trust environments: Be Authentically Transparent and Accountable: Authenticity is the very foundation of trust. Be open about your intentions, share insights into decision-making, and, crucially, admit your mistakes. When you own your fallibilities, you create a psychologically safe environment where others feel safe to do the same. This vulnerability, counter-intuitively, builds immense trust. Practice Radical Empathy and Active Listening: Empathetic leaders genuinely value their employees' needs and desires. Respect is the "cornerstone of trust". This means not just hearing, but actively listening – giving full attention, asking clarifying questions, paraphrasing to confirm understanding, and empathizing with their feelings. It signals genuine value for their input and builds a deeper connection. Be a Beacon of Consistency and Reliability: Consistency is paramount, especially when paired with empathy. Your actions must consistently match your words. Reliability is, in fact, the top trust-building factor identified by business leaders, with 90% considering it important. When your team knows what to expect from you, uncertainty diminishes, and trust flourishes. Cultivate Mindfulness and Self-Awareness: This isn't just a wellness trend; it's a leadership imperative. Mindfulness enhances your cognitive capacity, flexibility, and ability to "re-perceive" situations objectively. It improves self-awareness and self-regulation, ensuring your actions align with your values, not just automatic reactions. A mindful leader is better equipped to exhibit all the behaviors necessary for building trust. Champion Fairness and Resolve Conflict: Leaders who fairly distribute rewards, maintain transparency, and enforce unbiased policies build trust. Addressing fears and resolving conflicts quickly and fairly strengthens team trust, enhancing collaboration and engagement. The Silent Sabotage: How Leaders Accidentally Destroy Trust Now for the uncomfortable part. Many leaders, often with good intentions, inadvertently erode trust through subtle behaviors that chip away at the foundation. These aren't always malicious acts, but rather blind spots that have devastating consequences: Inconsistent Actions and Unkept Commitments: You say one thing but do another. You make promises, even small ones, and fail to follow through. This gap between words and deeds is a trust killer, making teams feel unheard and disengaged. Lack of Transparency and Disengagement: You sideline key stakeholders in decisions, offer inconsistent messaging, or simply become physically or emotionally unavailable. This signals a profound lack of investment and erodes confidence, often without you even realizing the impact. Micromanagement and Disrespect for Time: You constantly hover, dictate every detail, or retract delegated tasks. This screams, "I don't trust you to do your job," leading to a reciprocal loss of trust. Similarly, frequent reschedules, unreturned messages, or unnecessary meetings signal that your team's time isn't valued, breeding resentment. Unethical Behavior and Compromising Values: Even a seemingly minor ethical lapse can permanently damage your integrity. When you compromise the organization's core values, your team notices, and their trust in your leadership crumbles. Ignoring Performance Issues: When a team member isn't pulling their weight or is negatively impacting the team, and you "look the other way," it demoralizes everyone else. It signals a lack of fairness and accountability, eroding trust in your leadership. Displaying Superiority or Losing Composure: Acting superior, undervaluing team perspectives, or losing your temper in communications makes employees feel disrespected and unheard. The "One-Size-Fits-All" Fallacy: Applying a uniform leadership style to diverse, multicultural teams can be perceived as autocratic and lead to a significant loss of trust, as it ignores crucial cultural nuances. Expecting Others to Earn Your Trust Without Reciprocating: You demand trust from your team, but you don't extend it first. Healthy relationships, including professional ones, are never one-sided. The Passive "My Door Is Always Open": Simply saying "my door is always open" is not enough. If you don't actively seek input, schedule check-ins, and create safe spaces for dialogue, many voices will remain unheard, and trust will not grow. The Devastating Fallout: What Happens When Trust Dies The consequences of low trust are not theoretical; they are devastatingly real: Disengagement and High Turnover: Energy and enthusiasm drain away. Individuals feel undervalued, leading to high turnover rates, decreased productivity, and widespread dissatisfaction. Friction and Unresolved Conflict: Without trust, conflicts escalate. Teams avoid addressing issues, engage in "polite nodding" without genuine agreement, or resort to passive-aggressive behaviors and gossip, creating a toxic atmosphere. Stifled Innovation: The fear of rejection or ridicule suppresses creativity. Teams hesitate to propose new ideas or challenge the status quo, leaving the organization stagnant and vulnerable to competitors. Lack of Feedback and Misunderstandings: Team members are reluctant to give or seek feedback, fearing judgment or repercussions. This means valuable insights go unshared, and opportunities for growth are missed. Negative assumptions about intentions lead to strained relationships and a focus on self-protection over collaboration. Low Confidence and Indecision: Individuals second-guess their abilities, doubt decisions, and hesitate to take risks, further stifling creativity and progress. Your Call to Action: Reclaim Your Superpower Trust is not built overnight, nor is it maintained passively. It requires consistent, deliberate effort. If trust has been eroded, it can be rebuilt, but it demands honesty, humility, and sustained action. Acknowledge your missteps, own them, and commit to consistent behaviors that prove your reliability over time. Re-engage with your team, prioritize benevolence, and shift from demanding trust to actively earning it. In today's complex and rapidly changing world, trust is not just a competitive advantage; it's a prerequisite for survival. Leaders who master the art and science of building and sustaining trust will not only foster more engaged, innovative, and productive teams but will also forge a legacy of true, impactful leadership.  Are you ready to unlock your ultimate leadership superpower? The choice, and the action, is yours.
ALL ARTICLES

STAY UP TO DATE

GET PATH'S LATEST

Receive bi-weekly updates from the church, and get a heads up on upcoming events.

Contact Us

A close up of a man wearing a beanie and a grey shirt
A black and white logo that says `` beloved believe ''
A woman is sitting on the ground playing a guitar.