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The Alchemy of a Founder: Their Unique Blend of Traits Makes Them Startup Leaders

November 18, 2024
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If you’ve ever met a founder—or better yet, spent time trying to understand what drives them—you’ll notice something right away: they’re wired differently. Founders think, act, and lead in ways that set them apart from the rest of us. They’re creative, fiercely independent, adaptable, and never afraid to challenge the status quo. These aren’t just personality quirks; they’re the traits that make founders uniquely suited to lead startups through the chaos and uncertainty of building something new.
Over the years, I’ve worked with and studied 122 founders. Through personality assessments, interviews, and 360-degree reviews, I’ve uncovered patterns that explain what makes these individuals tick. What I’ve learned is that their success isn’t just about being good at one thing—it’s about how a constellation of traits comes together to create something extraordinary.
Let’s explore what makes founders so different, and why their unique blend of traits is perfectly suited to turning bold ideas into reality.
1. Creativity: The Spark That Lights the Fire Founders are, above all else, creators. Their creativity isn’t limited to brainstorming product ideas or designing clever logos—it runs much deeper. It’s about how they see the world and solve problems. Founders are experts at divergent thinking, which is the ability to generate multiple solutions to a problem. Unlike most people, who might look for the “right” answer, founders explore every possibility, often discovering connections that others miss.
One founder I worked with described his process as “building a puzzle with pieces no one else knows exist.” He didn’t just see gaps in the market—he saw opportunities to redefine the rules entirely. This is how founders come up with ideas that feel inevitable in hindsight but revolutionary in the moment. Think of how Airbnb reimagined travel or how a small fintech founder rethought home mortgages by asking, “Why does this process still feel like it’s stuck in the 1980s?”
This creativity doesn’t just happen in isolation. Founders draw inspiration from everywhere—other industries, conversations with customers, even random insights while taking a walk. They’re constantly feeding their minds, which is why their ideas often seem larger-than-life.
But creativity can also be a curse. Many founders struggle with what I call “idea overload.” They generate so many concepts that it’s hard for their teams to keep up. One founder I studied was described by his team as an “idea machine who never turns off.” While this made him a visionary, it also led to frustration when priorities shifted too frequently. The best founders learn to harness their creativity by building systems that help them filter and focus their ideas.
2. External Focus: Tuning into the World Around Them Founders are often hyper-aware of what’s happening outside their companies. They’re not just focused on their own products or teams—they’re scanning the horizon for trends, customer feedback, competitor moves, and industry shifts. This external focus is one of their most powerful tools, helping them spot opportunities and adapt before it’s too late. In my research, I found that many successful founders make a habit of gathering insights directly from the world around them. One founder regularly sat in cafes and struck up conversations with potential customers, asking about their frustrations and dreams. Another spent many hours reading obscure industry reports, looking for trends others hadn’t noticed yet. These habits helped them stay ahead of the curve, turning raw observations into actionable insights.
This outward-facing mindset also makes founders excellent at connecting the dots between seemingly unrelated things. One founder noticed that social media influencers were starting to dominate consumer attention and thought, “What if we built a product that turned influencers into brand ambassadors?” That insight led to a company now worth hundreds of millions of dollars.
But there’s a downside to being so externally focused. Founders can sometimes get distracted by shiny trends or conflicting advice. The key is knowing what to filter out and what to act on. The best founders use their external focus not as a distraction, but as a compass, helping them steer their companies in the right direction.
3. Adaptability: Rolling with the Punches Starting a company is messy. Plans fail, markets shift, competitors emerge, and funding dries up. What separates founders who thrive from those who flounder is their adaptability—their ability to pivot, experiment, and learn from failure.
One founder in my research showed this adaptability in action during the early days of the pandemic. His business, which relied on in-person events, saw revenue plummet overnight. Instead of panicking, he quickly pivoted to virtual events, redesigning his entire business model in a matter of weeks. That ability to embrace change saved the company and even opened up new opportunities he hadn’t considered before.
This kind of flexibility doesn’t come naturally to everyone, but it’s second nature to most founders. They’re comfortable with ambiguity and uncertainty, and they see every challenge as an opportunity to iterate and improve. In psychology, this mindset is often linked to a trait called “tolerance for ambiguity,” which describes how well someone can function in uncertain or unpredictable environments.
However, adaptability has its limits. Founders who change course too often risk creating confusion and instability. One founder I studied was so quick to pivot that his team joked they should call him “Captain Whiplash.” The lesson here? Adaptability is a superpower, but it needs to be paired with focus and consistency to be effective.
4. Challenging the Status Quo: Rebels with a Vision Founders don’t just accept the world as it is—they challenge it. They see rules, norms, and conventions as opportunities to innovate. This rebellious streak is often what pushes them to start companies in the first place.
One founder in my research built her business around a simple question: “Why hasn’t this been done differently?” She wasn’t content to accept the inefficiencies and frustrations of her industry. Instead, she set out to create something better, rallying her team and customers around a vision of what could be.
This ability to challenge the status quo isn’t just about being contrarian. It’s about seeing possibilities that others can’t—or won’t—imagine. Founders don’t break rules for the sake of it; they do it because they believe there’s a better way.
But being a rebel isn’t always easy. Founders who constantly push for change can sometimes overwhelm their teams or struggle to gain buy-in. The best leaders know how to channel their disruptive energy in ways that inspire, rather than alienate, those around them.
5. Independence and Nonconformity: Marching to Their Own Beat If there’s one thing most founders have in common, it’s their fierce independence. They’re not the type to wait for permission or follow someone else’s playbook. Instead, they carve their own paths, often defying expectations along the way.
This independence is closely tied to their nonconformity. Founders aren’t afraid to stand out, think differently, or challenge authority. They bristle at bureaucracy and reject anything that feels too rigid or confining. For them, starting a company isn’t just about building a business—it’s about creating a world where they can thrive on their own terms.
This independent streak can be a double-edged sword. On the one hand, it gives founders the courage to take risks and pursue bold ideas. On the other hand, it can make them difficult to work with. One founder I studied was so resistant to collaboration that his team described him as “a lone wolf who refuses to run with the pack.” Over time, he learned to balance his independence with a willingness to listen and delegate, transforming his leadership style in the process.
6. The Alchemy of Traits: Where the Magic Happens What makes founders truly extraordinary isn’t any one trait—it’s the combination. Their creativity drives their vision. Their external focus keeps them grounded in reality. Their adaptability helps them navigate challenges, and their willingness to challenge the status quo pushes them to innovate. Independence gives them the grit to pursue their ideas, even in the face of doubt.
But here’s the real magic: these traits don’t exist in isolation. They interact in complex ways, creating a leadership style perfectly suited for the chaos and uncertainty of startups. For example, a founder’s creativity might fuel their adaptability, helping them come up with new solutions when things go wrong. Their independence might complement their rebellious streak, giving them the confidence to challenge norms and take bold risks.  The result is a leader who isn’t just capable of starting a company, but of leading it through the ups and downs of growth, competition, and change.
A Few Final Thoughts The founders I’ve studied are far from perfect. Their traits can sometimes cause friction, and their leadership styles aren’t always easy to work with. But it’s precisely their quirks, contradictions, and complexities that make them who they are. They’re dreamers, doers, and disruptors. And in a world that often rewards conformity, they remind us of the power of thinking differently.
So, if you’re an aspiring founder—or just someone looking to lead with more creativity and boldness—embrace your unique blend of traits. Lean into your creativity. Stay tuned to the world around you. Adapt when you need to. Challenge assumptions. And most importantly, don’t be afraid to march to your own beat. After all, the best ideas often come from the people who refuse to fit the mold.

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Scaling Beyond Genius: The Unseen Work of Building a Billion-Dollar Startup
By Richard Fagan January 30, 2025
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Founders must transition from being the hero to being the architect of systems that empower others to execute effectively. This means delegating, coaching, and trusting their team to own outcomes. Myth 3: Startups Should Avoid Bureaucracy The word “bureaucracy” sends chills down the spines of most founders. Isn’t the whole point of a startup to move fast and break things? Isn’t bureaucracy the enemy of innovation? Not exactly. While startups should avoid unnecessary red tape, the absence of structure often leads to inefficiency and burnout. Teams waste time reinventing the wheel because there’s no documented process. Priorities shift on a whim, leaving employees confused and disengaged. Founders who reject all forms of process in the name of agility often end up with chaos instead of speed. Reality Check: Scaling startups need “just enough” process to provide clarity and direction. Think of processes as guardrails, not handcuffs. They should enable agility, not stifle it. 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Leading with Integrity: Why the Best Leaders Are Models of Values
By Richard Fagan January 24, 2025
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Values as the Leader’s Guiding Light Values are the principles that define what is most important to an individual or organization. For leaders, values serve as a decision-making framework, shaping their behavior and influencing their teams. Leaders who model and promote core values create a strong organizational culture where employees feel aligned and inspired. In our study of the best leaders, the following behaviors stood out: Leading by Example: The best leaders don’t just articulate values; they embody them. Their behavior demonstrates the standards they expect from others. High Standards of Conduct: These leaders maintain impeccable personal and professional standards, setting a tone that permeates their teams and organizations. Promoting Organizational Values: By aligning their behavior with the organization’s mission and vision, these leaders reinforce the importance of shared values. Brian Chesky, CEO of Airbnb, exemplified these principles during the COVID-19 pandemic. Faced with difficult decisions, Chesky ensured that laid-off employees received generous severance packages and career support. His transparent and empathetic approach reinforced Airbnb’s values and preserved the company’s reputation during a challenging time. The literature supports these findings, emphasizing that when leaders align personal and organizational values, it leads to increased job satisfaction, higher productivity, and reduced turnover. Trust: The Currency of Leadership Integrity and values contribute to the most critical currency a leader possesses: trust. Leaders who consistently demonstrate integrity earn the confidence of their employees, stakeholders, and customers. This trust forms the foundation of effective collaboration, open communication, and organizational resilience. Our research showed that trust was a hallmark of the best leaders. They were described as dependable, reliable, and fair. Their actions consistently reflected their commitments, which inspired loyalty and respect. Paul Polman, former CEO of Unilever, is a shining example of how integrity builds trust. Polman led Unilever with a focus on sustainability and social responsibility, proving that profitability and ethical practices can coexist. His leadership attracted like-minded stakeholders, enhanced the company’s reputation, and set a benchmark for ethical corporate governance. Building trust, however, is not a one-time effort. It requires continuous reinforcement through ethical behavior, transparency, and accountability. As one executive in our study remarked, “Trust takes years to build, seconds to break, and forever to repair.” The Downside of Losing Integrity The stakes for leaders who fail to model integrity are high. Our review of business failures, including infamous cases like Enron and Theranos, highlights how a lack of ethical leadership can lead to catastrophic outcomes. Leaders who compromise their values for short-term gains risk not only their reputations but also the viability of their organizations. The Enron scandal was rooted in accounting fraud and ethical violations by top executives who prioritized personal gain over organizational integrity. Similarly, Elizabeth Holmes of Theranos allowed ambition to override honesty, leading to the downfall of a once-promising company. These examples underscore the importance of ethical leadership in avoiding reputational and financial disaster. Expanding the Legacy: The Ripple Effects of Integrity Leaders who model integrity extend their influence far beyond their immediate teams. They create a ripple effect that shapes organizational culture, industry standards, and even societal expectations. A consistent pattern in our research is that ethical leaders inspire ethical behavior at all levels of the organization, amplifying their impact. For instance, Satya Nadella’s leadership at Microsoft has transformed the company culture from one of cutthroat competition to collaboration and innovation. By prioritizing empathy, inclusion, and a growth mindset, Nadella has demonstrated how values-driven leadership can rejuvenate a global organization and inspire employees worldwide. This ripple effect is not accidental; it requires intentional effort to embed integrity into every aspect of leadership. Leaders must ask themselves: How can I ensure my values are reflected in the decisions I make, the systems I design, and the culture I cultivate? Actionable Steps for Leading with Integrity So, how can leaders ensure they remain models of values in the face of challenges? Here are actionable strategies based on our research and the broader literature: Clarify Your Core Values: Take time to reflect on your principles and create a personal mission statement. Ensure your values align with your organization’s mission. Lead by Example: Demonstrate your values through consistent actions. Be the behavior you wish to see in your team. Be Transparent: Openly communicate your decisions and the values guiding them. Transparency builds trust and accountability. Own Your Mistakes: When you fall short, acknowledge it. Use failures as an opportunity to model humility and resilience. Seek Feedback: Regularly solicit input from your team to understand how your behavior aligns with your values. This fosters self-awareness and continuous improvement. Promote Organizational Values: Reinforce the importance of shared values by embedding them into your organization’s culture and decision-making processes. Practice Ethical Decision-Making: Develop a habit of evaluating decisions through an ethical lens. Ask yourself how your choices align with your values and their impact on others. Amplify Your Influence: Leverage your position to mentor others, advocate for ethical practices, and inspire your industry to prioritize integrity. An Inspiring Legacy The best leaders are not only successful but also admired for their integrity and values. Their influence extends beyond organizational performance to leave a lasting legacy of trust, inspiration, and ethical conduct. As leaders, we must constantly ask ourselves: What kind of legacy are we building? In the words of one of the best leaders from our study, “Leadership isn’t about being in charge; it’s about taking care of those in your charge.” By prioritizing integrity and living by our values, we can inspire those around us and build organizations that stand the test of time. As you reflect on this, revisit the challenges I outlined in Founders Keepers —the pressures, greed, and power that can erode integrity. Let this serve as a reminder to stay grounded in your values and lead with unwavering commitment to what is right.  Success is fleeting, but integrity endures.
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